For any and all inquiries regarding adjustments, warranties, or personal records, please click on our website to email here or call Uptown Eyes. Alternatively, you can contact our main location, Eyes on The Landing in Renton Wa. All warranties are upheld through our labs and manufacturers per their individual policies.
If you need immediate repair or adjustments please feel free to visit Harbor Optical next to the old QFC/Main and Vine http://harboroptical.net/Gail and Dan will be happy to assist you!
We truly appreciate how warm and welcoming our Gig Harbor community has been to our small, family-run business. Sadly after careful consideration, Uptown eyes will be transferring all records to Eyes on the Landing in Renton, our main store.
With some recent changes in the business, the only way to keep both locations open was to hire entirely new staff for Uptown Eyes. We felt it would be unfair to our patients to do so. We value customer-service above all and cannot in good conscience hire unfamiliar people to take care of our long-time clients.
All existing accounts will be taken care of from our Renton store. This includes all frame services and repairs, as well as warranties and prescription adjustments. We will of course be offering additional services for patients who cannot make it to our Renton store, and are able to ship via UPS and USPS. Please give us a call or email any time with concerns and questions.
We are extremely grateful to have been given an opportunity to open in such a beautiful city, and make connections with a community that values quality and stylish eyewear.